Repose Furniture Limited
Repose Furniture Limited
+44(0)844 776 6001
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Margaret Chapman,

Margaret accidentally damaged her chair and contact us to see if we could resolve the problem.

Due to Margaret's deteriorating conditions she was now reliant on the chair 24hours a day, so we took the opportunity to carry out the repairs for Margaret whilst had a recent visit to her hospital, to ensure she wasn't without her chair.

From: Margaret Chapman
Sent: 08 June 2016 15:19
To: Lisa Wardley <>
Subject: Re: Thank you

Dear Lisa

I've just got home, the hospital internet is rubbish, so I've just picked up your email. You are most welcome to the tipple, please have a drink on me.

I can't believe your service. Emily took the chair back, your staff expertly repaired it and my nephew was back in his office in Lymm by 2pm, fantastic !!

Your products are so comfortable and in my opinion, made to such a superior quality to other reclining chairs on the market. Your personalised service both at point of sale and after sales is exemplary. Of course I have no hesitation in adding my endorsement . I'll do so separately.

Meanwhile please will you pass on a huge thank you to everyone concerned. With very best wishes

Margaret Cxx

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