Dear Jane and Richard,
I write to say how delighted I am with my new Repose Langdale riser/recliner chair.
It far exceeds my expectations for comfort and the dual motor facility gives me endless permutations to fine tune my posture day by day.
The build quality is absolutely superb. I am aware that this was a special order due to my needs, but the solidity and precision of the movement and the way the craftspeople at Repose have fitted the fine leather Lemon upholstery have made my chair a thing of beauty; it literally shines like sunshine in our living room. I could not be happier with the quality.
You knew that I was in need of the chair as quickly as possible. I am aware that as soon as it was ready, you drove down to Repose in Birmingham to collect the chair and brought it straight up to me the same day.
This must have meant a journey of nearly three hundred miles for you in the one day but it is a mark of your excellent customer service that you did this without a second thought.
You assembled the chair carefully and made sure I was fully happy with its safe operation and how to alter the cushions to get the greatest support and comfort. Only after that did you set off for your long journey home.
Diane and I could not be more delighted with my new recliner. The advice and the service we have received from Jane and Richards at RIBBLE VALLEY RECLINERS has been of the absolute highest standard.
My sincere thanks